The incompetence of the service department is maddening - the dealership's sales tactics are questionable - and their general refusal to address a problem vehicle after point of sale is frightening and unethical. If you want details, read on... We purchased a CPO 2012...Read more
Sadly I am thoroughly disappointed in Sterling BMW. All they care about is selling you a car and their commission check I have had the absolute worst experience and do NOT even want my new "certified" X5. I had it less than 24 hours and the check engine light came...Read more
took my 535xi to have lights rest gave me the run around three hours later est was $450.00 to rest lights and reprogram system, had to pay the best part was they had car ready and at cashier in twenty mins ripofff yes the lights are out in dash still wont pass...Read more
BMW - Poor Service Followup. Never buy a BMW from them. Bad service after they make money from you. I live in Lake Elsinore, ca about 45 miles from Newport Beach where we purchased a new 2013 BMW 328i about 0ne (1) year ago. The car now has less then 10,000 miles on it...Read more
I Leased a brand new BMW 640i grand coupe on May 24th 2013, on June 20th as I was driving on the freeway the sunroof popped (very lucky I did not lose control of the car) we called Sterling BMW in Newport beach California where we got the car from they gave us a rental...Read more
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